Privacy & Data Protection

MC Game Privacy Policy — Our firm commitment to protecting your information

Your personal information is a trust you place in us at MC Game. This Privacy Policy clearly outlines what data we collect, how it is used, who it is shared with, and what your rights are. No hidden clauses.

Last updated: June 2026
SSL encryption All data is secured
No data sales Never Shared with Third Parties
Fully confidential Identity protected
GDPR compliant International standards
Minimal Collection Only the necessary information
Secure Storage Encrypted Servers
Your consent Never Without Permission
Right to erasure Request at Any Time

Why Is Your Data Safe with MC Game?

Highest-level encryption

All your personal data and financial transactions are secured with 256-bit SSL/TLS encryption — as safe as your bank.

No selling or sharing of data

Mc game never sells or shares your personal information with advertisers or any other third parties.

Identity verification security

Documents submitted for identity verification are stored on secure servers and deleted once the verification process is complete.

Spam-Free Communication

No promotional emails or SMS will be sent without your consent. You can unsubscribe at any time.

Secure server infrastructure

Your data is stored in internationally certified data centres, with regular security audits and penetration testing conducted routinely.

Your own control

From your account settings, you can update your information, opt out of marketing, or request data deletion at any time.

1

Introduction & Consent

This Privacy Policy MC Game Explains how ("we", "us", "platform") collect, use, and protect the information of you ("user", "you") when you use our website, mobile app, or any other service.

By creating an account or using our services at MC Game, you agree to the use of your information as described in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.

For Users in Bangladesh: This policy follows international data protection standards, and MC Game acts as a responsible guardian of your personal information.

2

What information do we collect?

MC Game collects only the information necessary to provide its services. We do not collect any data beyond what is required.

Personally identifiable information

  • Full name and date of birth
  • Mobile number & email address
  • Residential address (where required)
  • National ID or Passport Number (for verification purposes)

Financial information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Deposit & withdrawal history
  • Transaction reference number

Usage data

  • Gaming History & Betting Patterns
  • Login time & device information
  • IP address & location data
  • Browser Type & Operating System

We never collect your full payment card details or bank account password. MC Game will never ask for your password over the phone or by email.

3

How we collect your data

MC Game collects information through a variety of methods:

Method What Information We Collect When It Happens
Registration form Name, phone number, email & date of birth At the time of account registration
KYC verification National ID Card, Selfie Upon first withdrawal or request
Payment system Mobile banking number, transaction history On deposits/withdrawals
Cookies & logs IP, device & browsing data While using the website
Customer support Chat history & complaint records When Contacting Support
4

How Your Information Is Used

Mc game uses your information solely for the specific purposes listed below and for no other purpose:

  • Account management: Completing registration, verifying login, and maintaining account security
  • Service Delivery: Enabling gaming, betting, and other platform features
  • Payment processing: Processing deposits and withdrawals, and maintaining records of financial transactions
  • Identity Verification: Verifying age and identity, and maintaining anti-fraud measures
  • Customer support: Resolving your questions and issues
  • Regular Communication: Sending bonus offers, promotions, and important updates (with your consent)
  • Security: Prevention of fraud, money laundering & illegal activity
  • Service Improvement: Analyzing user experience to improve the platform

Please note: MC Game never transfers your data to third parties for advertising purposes. We do not profit from your personal data.

5

Sharing Information with Third Parties

MC Game does not generally share your personal information with any third party. However, limited data may be shared in the following specific circumstances:

Service partners

Only the information necessary to deliver our services is shared with payment processors (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, etc.), and security service partners. All partners are bound by strict confidentiality agreements.

Legal obligations

We may be legally required to disclose information pursuant to a court order, regulatory authority directive, or lawful request from a law enforcement agency. In such cases, we always provide only the minimum information necessary.

Under no circumstances does MC Game sell or transfer your data to advertisers, data brokers, or any other commercial third party.

6

Cookies & tracking technologies

Mc game uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve our services.

Cookies we use

  • Essential Cookies: Used to keep your login session active and ensure security. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand which pages are most visited — fully anonymised data.

You can manage or disable cookies through your browser settings. However, turning off essential cookies may cause some features or services to stop working properly.

7

Data retention period

MC Game retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

  • Active Account Data: For as long as your account remains active
  • Financial Transaction Records: Typically 5–7 years as required by law
  • KYC Documents: 3 years in an encrypted archive after verification
  • Customer Support Conversations: Up to 2 years after resolution
  • Gaming logs: 1 year for data analytics purposes (after anonymisation)

Upon account closure or upon receipt of a deletion request, all personal data will be erased within 30 days, except where retention is required by law.

8

Your Rights

Mc game believes every user has full rights over their own data. You may exercise the following rights:

Right to Access

You can request to see what information we hold about you at any time.

Right to rectification

You can update any incorrect or outdated information at any time.

Right to erasure

You can request deletion of your data by closing your account or submitting a formal request.

Right to Restrict Processing

You can restrict how your information is used for certain purposes.

Right to Data Portability

You can download a copy of your data or transfer it elsewhere.

Right to opt out of marketing

You can opt out of promotional communications at any time.

To exercise these rights support@mcgame.clickor reach us via live chat. We will respond within 30 days.

9

Protection of Minors' Data

MC Game strictly does not collect data from anyone under the age of 18. Our services are intended exclusively for adults.

Age verification is carried out at the time of registration. If we discover that data has been collected from a minor, the account is immediately closed and all associated data is permanently deleted.

If you believe your child's information has been collected by mistake, please contact us immediately.

10

Security measures

Mc game employs industry-standard security measures to protect your information:

  • 256-bit SSL/TLS encryption: All data transmissions are encrypted
  • Two-Factor Authentication (2FA): An Extra Layer of Security for Your Account
  • Firewall & DDoS protection: Cyber Attack Prevention
  • Regular security audits: Third-Party Expert Review
  • Staff Training: Regular staff training on data protection
  • Access control: Only authorised personnel have access to your data

That said, no online service can guarantee 100% security. While we take every possible measure, we also encourage users to stay vigilant in protecting their own accounts.

In the event of a data breach, MC Game will notify affected users within 72 hours and take all necessary steps to address the situation.

11

Privacy Policy Updates

MC Game may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-platform notification.

Continued use of MC Game after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly. The "Last updated" date at the top of the page will always reflect when the most recent changes were made.

12

Contact & complaints

If you have any questions, data-related requests, or complaints regarding this Privacy Policy, please get in touch with us:

We will respond to information requests within 30 days of receipt. For urgent matters, an initial response is typically provided within 72 hours.

Contact us entirely in Bangla — MC Game's support team is always ready to assist you in your language.

Play Safe
Your data is safe — play with peace of mind on MC Game

Satisfied after reading our Privacy Policy? Join the MC Game family today and enjoy your favourite games — no need to wait.

Your data is protected · 18+ only · Please gamble responsibly

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